How To Buy One of Our Domain Names
Buying one of our domains is not as straightforward as some online purchases, but using the following guidance you should not experience any problems. Transactions can often be completed within 24-48 hours, but we allow longer timescales for those that require them to release funds etc. We also provide free support during the domain transfer process, if requested.
Note: Due to the EU wide VAT rules we are only able to sell to EU individuals who have a valid UK address. We are able to sell to all UK and non UK businesses, including those within the EU. If in doubt about your status please contact us.
Buy Now – Secure Your Domain
Find your perfect domain(s), use the Buy Now button and add it your basket. Complete the checkout details and select your preferred payment method, no VAT is due. Place your order and expect to hear from us to finalise things. We’ll send you an invoice in PDF format, and request the details you wish to use for the transfer of the domain to yourself. Domain transfer is free of charge.
You should receive a confirmation email of your order; if not then please get in touch we may not have received you order. If you have not had a response from us within 48 hours please contact us and make us aware; we aim to respond to all purchase requests within 7 days of receipt, usually 24-48 hours. A domain name is only considered as being sold when an order has been received via a Buy Now button; all purchase requests are time stamped. Once you have done this the domain will be removed from our listings.
Make An Offer – Start A Negotiation
On many of our domains we allow buyers to make an offer, no VAT is due. Please consider your initial offer carefully before submitting it. We receive a lot of offers, so be realistic if you want negotiations to progress. Use the comments section of the form to support your offer, if relevant. We may make a counter-offer or accept your offer without negotiation. Premium domains are not priced and are all subject to negotiation. All domains remain for sale to others whilst negotiations are in progress.
Once you’ve submitted an offer you should receive a confirmation email; if you don’t please contact us as we may not have received your offer. We will normally be able to respond to an offer within 48 hours and aim to respond to all offers within 7 days of receipt. If during negotiation we don’t hear from you for a period of 5 days then we’ll assume negotiations are finished and open negotiations with any other interested parties.
Once a price is agreed we’ll send you an invoice in PDF format, a copy of our terms and conditions and request payment by your chosen method. After payment is received we’ll then request the details you wish to use for your domain registration and initiate the transfer of the domain to yourself. Domain transfer is free of charge.
Bank Transfer Using BACS
Straightforward, with minimal delays, often instant, requires all payments to be made in Pounds Sterling (GBP). Payments can also be wired to our account from outside of the UK, but currency conversion or other payment fees are the responsibility of the buyer. Once the full amount is in our account then we’ll initiate the transfer of the domain.
The most secure method of payment for both buyer and seller, using an independent intermediary to handle the transaction and changeover of ownership. The process is somewhat more complicated, and takes longer to complete, plus there is a buyer fee of £6.00 for all transactions. In a few circumstances there may be other fees incurred; see Transpact’s own website for details of possible additional fees . The buyer is required to create an account at Transpact and to complete the required actions requested via Transpact emails.
Finalise The Deal
Now that you have full ownership of your domain name we strongly recommend that you check the Nominet WHOIS record for your domain to ensure that Data Validation has been successful. Contact details used must match those that are publically available (such as at Companies House, electoral register, etc.) in order to be sure that Nominet are able to verify you or your company.
To have control of your domain you need to transfer it into your account at your chosen domain registrar, eg. GoDaddy, 1&1 Internet, 123-Reg etc. Normally this is a free process, and has to be initiated by yourself or your web developer.
Now the domain is under your control you should set the contact email address associated with it, as this is used for renewal reminder emails. Be wary of using personal addresses belonging to employees as these tend to expire over time. Use an address you know to be permanent or you risk losing your domain name when your next renewal is due. These changes will need to be done via the control panel of the account at your chosen domain registrar.